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Analyst Reports

July 30, 2015

InfoTech – Vendor Landscape: Enterprise Service Desk Software

IBM Control Desk is ranked as a “Champion” in InfoTech’s Enterprise Service Desk Software vendor evaluation research. IBM Control Desk offers service and asset management in a

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White Papers

July 31, 2015

NFV: What does it take to be agile? Transforming operations for the...

This primer sets a clear vision of what the digital world requires when it comes to hybrid and virtualized operations, specifically outlining how to transform from a traditional SysOps/NetOps

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